Public Libraries SA Conference 2019
is proudly sponsored by ALS Library Services.


Download a printable copy of the conference program (PDF, 5.5Mb)


Day 1 – Monday 2 September 2019


Coffee and Registration
9am Introduction
MC: Adelady: Hayley Pearson and Lauren De Cesare
Welcome and overview of the day’s program.
9.10am President’s Address
Lynn Spurling
President, Public Libraries SA Welcome to delegates, invited guests and sponsors
ALS Welcome
Simon Woodley
Managing Director
ALS Library Services

Welcome to Country

Michael O’Brien
Senior Kaurna Man

Michael O’Brien is a Senior Aboriginal Man. He is a descendant of the Kaurna (Adelaide Plains) and Narrunga (Yorke Peninsula) people. He has been sharing cultural engagement for a number of years. It is a role handed to him by his Father, Uncle Lewis Yurla Burka O’Brien. It is a position he honours and respects greatly.

Libraries and Local Government

Mayor Sam Telfer
Local Government Association of South Australia

LGA President Sam Telfer will talk about the contribution libraries make to local communities, the benefits of partnerships in delivering a leading public library service and the importance of libraries into the future.

Libraries space in the future digital world
The sense of place continues to be important; people recognise libraries as both physical places and digital spaces. Can libraries offer a place to help train people in digital skills and provide online access to essential information? Could that be the role training and access to essential information in a digital age?
Are we digitising or digitalising?

Professor Marek Kowalkiewicz
Professor and Chair in Digital Economy
Queensland University of Technology

Marek will discuss the significant difference between digitising and digitalising organisations, and where and when each of the two approaches are important. Marek will also introduce “jobs-to-be-done” as a new way of looking at customer needs, creating a broader perspective beyond product features and industry boundaries.

Are we digitising or digitalising? (pdf, 26Mb)

10.50amMorning Tea
Spaces and Engaging with the Community
A Juxtaposition – renovate or build. How two libraries innovate, create, connect and maximise technology. Public libraries are key to democratic development, learning and Literacy. They empower diverse populations and provide spaces and access to knowledge to support people’s own development.
‘Dream and Deliver’: Testing assumptions and building a more resilient strategic and operational framework

Dr Matt Finch
Leading Library Thinker

Matt Finch is a writer, strategist, and public engagement specialist who helps people to find good ideas and turn them into reality. In addition to serving as the State Library of Queensland’s first ever Creative in Residence and delivering a memorable presentation to the 2016 Crawford Awards, he has spoken in the British and Australian Parliaments, and currently serves as a facilitator on the Scenarios Programme at Oxford University’s Saïd Business School.

Dream and Deliver (pdf, 21Mb)

Creativity: The new digital world in libraries and how we embrace technology and community and are creative

Caroline Jones
Manager Community Learning
City of Canning Libraries

In an increasingly digital world, the City of Canning believes libraries are an extremely important part of the community. Providing four libraries, the City encourages residents to get involved in the cultural and creative aspects. The Riverton Library has recently undergone extensive renovations.

Creativity – the digital world in libraries (pdf, 11Mb)

So much more than a building – a true sense of place

Joanna Andrew
Co-ordinator Library Services
City of Perth Library

An architectural triumph, the Library 3,500sqm over seven levels provides residents, city workers, students, tourists and visitors with a huge selection of resources and areas. So much more than just a building, housing an enviable collection of ceiling artwork, it provides a true sense of place, with opportunities for community interaction as well as quiet and reflective spaces.

So much more than a building (pdf, 24Mb)

3.15pmAfternoon tea
Using design thinking to create a user-centred library

Edward Luca
Library Practitioner, Researcher and MBA
Manager, Academic Services
University of Sydney

Design Thinking is a creative problem-solving approach that can be used to help you with decision-making and to improve library services. The process is user-centred, as it allows you to better understand your users and their needs, and it’s based on evidence, which requires finding the best methods or tools to gather data and insights. Design Thinking is also a low-cost and simple way to learn more about your users, meaning that it is perfectly suited to a range of different libraries and contexts: from informing major projects, such as redesigning your library website, to specific challenges in your physical spaces, such as the placement of furniture or signage.

Through this presentation, you will learn how you can make significant and meaningful changes in your library, and gain practical advice on approaches that you can take to transform your library to truly reflect the values and needs of your community.

Using design thinking to create a user-centred library (pdf, 36Mb)

5.30pmPre-dinner drinks

Dinner and entertainment

Cristina Lee (Bolinda) and Stig Wemyss
In Conversation

Cristina and Stig – In conversation (pdf, 7Mb)


Day 2 – Tuesday 3 September 2019
9am Introduction and our journey:
sharing the best of South Australia with you

Adelady was born over delicious banana bread and watermelon juice at Nature’s Providore in January 2015. Having worked together for almost five years, Hayley and Lauren simply missed each other when they left brekky radio and wanted to mash up their skills and passion to create something that would make both of them spring out of bed each morning. Proud Adelaide gals, they’re passionate about seeing SA businesses boom and attracting visitors to their beautiful state. They love a luxe item, but their hearts also race for a bargain, and they want everyone to experience the joy of what’s on offer across SA. Whether the business is big or small, Adelady loves learning about what sets it apart and singing it from the rooftops. Exploring everything that’s style, fashion, food, art, health, fitness, fun and family… Adelady loves to platter up delightful slices of gorgeous SA for all to enjoy on their website, social, TV show, and now — magazine!
Most of all, just like a juicy pineapple, Adelady is best enjoyed with friends.
The sustainable development goals provide a valuable framework for library advocacy. They can take us to new places and start conversation.
Libraries as community knowledge hubs in sustainable cities/towns

Dr Chris Riedy
Professor of Sustainability, Governance and Director of Higher Degree Research at the Institute for Sustainable Futures
University of Technology Sydney

A transdisciplinary academic with a career focus on governance for sustainable futures. Chris draws on sociological and political theory, futures thinking and transformative science to design, facilitate and evaluate practical experiments in transformative change towards sustainable futures. He has a strong research interest in the potential for sharing to contribute towards a sustainable future. UNESCO sustainable development goals SDGs.

Libraries as community knowledge hubs in sustainable cities and towns (pdf, 15Mb)

10.30amMorning Tea
Spaces and engaging with the community
Transformational library services: a rewarding journey for staff and community – ensuring sustainability and innovation

Matt Pascoe
Library Business Services Manager
Community, Cultural and Economic Development Department
Ipswich City Council

In late 2017 Ipswich City Libraries launched the hugely successful Marketplace concept, a new curated content and presentation space featuring thousands of books where the average title circulates at over 400% the usual rate for the rest of the library collection.

Having made our impact in the Library physical space, we are now intent on bringing the same revolution to the digital customer experience. Using the recently available APIs delivered with our Library Management System we have built a digital experience that allows users to browse our Online Marketplace in the same way they might browse Netflix.

Our Online Marketplace offers a completely new Library browse experience, with an emphasis on immediacy, quality and delight. We deliver the same high-value curated experience that made the physical Marketplace such a huge success along with the ability to reserve a book with just a few clicks, rather than the usual navigation-heavy OPAC experience.

This presentation shows how Libraries can move beyond the fixed functionality of off-the-shelf Library products and use APIs to engage, fulfill and delight their customers.

Transformational Library Services (pdf, 12Mb)

Doing our jobs well is advocacy: transforming and building the library through engagement, building the best team and service

Holly Godfree
Teacher Librarian of the Year
Lake Tuggeranong College, ACT

There is just a feeling of psychological and physical safety that people experience when they come into a well-run library. 2019 Australian Teacher Librarian of the Year – for demonstrated excellence in the areas of Professional Knowledge, Professional Practice and Professional Engagement. This presentation will discuss the modern teacher librarian who has to be really tech-savvy but also able to do all the voices when reading a story to hook the listener in.

Doing our jobs well is advocacy (pdf, 5Mb)

12.40pm Lunch
Education and a Future View
Remaining relevant and current in changing times and trends: creating an environment that encourages innovation and creativity

Ali Uren
Leading Australian Business Strategist

Think technology is the key to success in your business. Discover the power of human connectedness and its important role in innovation. So how do you create an environment that encourages innovation and creativity? You’ll leave energised and equipped with the practical tactics you need to motivate, action and catalyse change in your business or organisation. Interactivity is built into this presentation.

Remaining relevant and current in changing times and trends (pdf, 2Mb)

3pmAfternoon tea
Your communities are your best advocates and tell their stories

John Pastorelli
Lead Consultant
Ochre Learning

John has worked with an exciting and interesting array of projects, companies, organisations and individuals since starting his company. This is one of his achievements – in that he has been able to empower learning within others and help them build their skills and expertise whilst enjoying the same benefits. An exciting speaker to energise you as you leave the conference.

Your communities are your best advocates (pdf, 8Mb)
Further notes


ALS Wrap Up – Adelady

Entertainment and presentation by Key Sponsor ALS and Adelady. We hope that by attending the ‘Public Libraries – Building for the Future’ Conference you will be challenged and take away new ideas and concepts to implement in your libraries for your communities.