ALS Public Libraries SA Conference 2019 – Program and presentations

Michael O’Brien is a Senior Aboriginal Man. He is a descendant of the Kaurna (Adelaide Plains) and Narrunga (Yorke Peninsula) people. He has been sharing cultural engagement for a number of years. It is a role handed to him by his Father, Uncle Lewis Yurla Burka O’Brien. It is a position he honours and respects greatly.

LGA President Sam Telfer will talk about the contribution libraries make to local communities, the benefits of partnerships in delivering a leading public library service and the importance of libraries into the future.

Marek will discuss the significant difference between digitising and digitalising organisations, and where and when each of the two approaches are important. Marek will also introduce “jobs-to-be-done” as a new way of looking at customer needs, creating a broader perspective beyond product features and industry boundaries.

Are we digitising or digitalising? (pdf, 26Mb)

Matt Finch is a writer, strategist, and public engagement specialist who helps people to find good ideas and turn them into reality. In addition to serving as the State Library of Queensland’s first ever Creative in Residence and delivering a memorable presentation to the 2016 Crawford Awards, he has spoken in the British and Australian Parliaments, and currently serves as a facilitator on the Scenarios Programme at Oxford University’s Saïd Business School.

Dream and Deliver (pdf, 21Mb)

In an increasingly digital world, the City of Canning believes libraries are an extremely important part of the community. Providing four libraries, the City encourages residents to get involved in the cultural and creative aspects. The Riverton Library has recently undergone extensive renovations.

Creativity – the digital world in libraries (pdf, 11Mb)

An architectural triumph, the Library 3,500sqm over seven levels provides residents, city workers, students, tourists and visitors with a huge selection of resources and areas. So much more than just a building, housing an enviable collection of ceiling artwork, it provides a true sense of place, with opportunities for community interaction as well as quiet and reflective spaces.

So much more than a building (pdf, 24Mb)

Design Thinking is a creative problem-solving approach that can be used to help you with decision-making and to improve library services. The process is user-centred, as it allows you to better understand your users and their needs, and it’s based on evidence, which requires finding the best methods or tools to gather data and insights. Design Thinking is also a low-cost and simple way to learn more about your users, meaning that it is perfectly suited to a range of different libraries and contexts: from informing major projects, such as redesigning your library website, to specific challenges in your physical spaces, such as the placement of furniture or signage.

Through this presentation, you will learn how you can make significant and meaningful changes in your library, and gain practical advice on approaches that you can take to transform your library to truly reflect the values and needs of your community.

Using design thinking to create a user-centred library (pdf, 36Mb)

A transdisciplinary academic with a career focus on governance for sustainable futures. Chris draws on sociological and political theory, futures thinking and transformative science to design, facilitate and evaluate practical experiments in transformative change towards sustainable futures. He has a strong research interest in the potential for sharing to contribute towards a sustainable future. UNESCO sustainable development goals SDGs.

Libraries as community knowledge hubs in sustainable cities and towns (pdf, 15Mb)

In late 2017 Ipswich City Libraries launched the hugely successful Marketplace concept, a new curated content and presentation space featuring thousands of books where the average title circulates at over 400% the usual rate for the rest of the library collection.

Having made our impact in the Library physical space, we are now intent on bringing the same revolution to the digital customer experience. Using the recently available APIs delivered with our Library Management System we have built a digital experience that allows users to browse our Online Marketplace in the same way they might browse Netflix.

Our Online Marketplace offers a completely new Library browse experience, with an emphasis on immediacy, quality and delight. We deliver the same high-value curated experience that made the physical Marketplace such a huge success along with the ability to reserve a book with just a few clicks, rather than the usual navigation-heavy OPAC experience.

This presentation shows how Libraries can move beyond the fixed functionality of off-the-shelf Library products and use APIs to engage, fulfill and delight their customers.

Transformational Library Services (pdf, 12Mb)

There is just a feeling of psychological and physical safety that people experience when they come into a well-run library. 2019 Australian Teacher Librarian of the Year – for demonstrated excellence in the areas of Professional Knowledge, Professional Practice and Professional Engagement. This presentation will discuss the modern teacher librarian who has to be really tech-savvy but also able to do all the voices when reading a story to hook the listener in.

Doing our jobs well is advocacy (pdf, 5Mb)

Think technology is the key to success in your business. Discover the power of human connectedness and its important role in innovation. So how do you create an environment that encourages innovation and creativity? You’ll leave energised and equipped with the practical tactics you need to motivate, action and catalyse change in your business or organisation. Interactivity is built into this presentation.

Remaining relevant and current in changing times and trends (pdf, 2Mb)

John has worked with an exciting and interesting array of projects, companies, organisations and individuals since starting his company. This is one of his achievements – in that he has been able to empower learning within others and help them build their skills and expertise whilst enjoying the same benefits. An exciting speaker to energise you as you leave the conference.

Your communities are your best advocates (pdf, 8Mb)
Further notes